Policies

Last Minute Changes

Your schedule can change quickly. I completely understand and will be glad to reschedule your service. However, please know that when you cancel your appointment on short notice, or forget altogether, I lose the opportunity to fill the spot I have been holding just for you. 


My policy is a minimum $25 charge for each service cancelled or rescheduled with less than 24 hours notice. The balance must be settled before you schedule your next appointment. 


Be sure to keep your email and phone number up to date. I send out confirmation reminders for your appointments.  


I will do my best to work with you in case of emergencies, I do understand that issues come up unexpectedly. 


By booking an appointment, you agree to this policy.   


Redo Policy for Services:

If you have a  challenge with your new hair, let me know within 10 days of your service. Let's make a shift if I missed the  mark.


Refund Policy for Products:

You may return your purchase within 7 days for a full refund or within 60 days for an exchange with another product.